FAQs
Frequently Asked Questions
A little guidance to help you shop with confidence and care for your pieces beautifully.
What materials are your pieces made from?
Each piece is thoughtfully crafted using carefully selected materials including gold plating, rhodium plating, silver plating, stainless steel, cubic zirconia, and moissanite stones.
Material details are always listed within each product description so you can shop knowing exactly what you are receiving.
Will my jewelry tarnish?
Like all fine jewelry, pieces may experience natural wear over time depending on care and daily exposure. Our jewelry is designed to maintain its beauty with proper care and storage.
To help preserve shine, we recommend keeping jewelry away from water, perfumes, lotions, and harsh chemicals.
Is your jewelry safe for sensitive skin?
Many of our pieces are designed with comfort in mind and are suitable for sensitive skin. Because every skin type is unique, we always recommend reviewing material details listed on each product page or reaching out if you need guidance selecting a piece.
Can I wear my jewelry every day?
Our pieces are created to be worn, loved, and styled daily. For long lasting beauty, we suggest removing jewelry before sleeping, exercising, swimming, or showering.
A little extra care helps your jewelry stay radiant for years to come.
How do I find my perfect size?
Our Sizing Guide provides step by step instructions to help you find your ideal fit for rings, necklaces, bracelets, and watches.
If you are between sizes, choosing the slightly larger size usually offers the most comfortable fit.
How do I clean my jewelry?
To refresh your jewelry’s sparkle, gently clean using warm water, mild soap, and a soft cloth or brush. Always dry your jewelry completely before storing or wearing again.
We recommend avoiding harsh cleaners or abrasive materials.
Will the stones stay sparkly?
Our cubic zirconia and moissanite stones are selected for their exceptional brilliance and clarity. With gentle cleaning and proper care, they are designed to maintain their sparkle beautifully over time.
How should I store my jewelry?
Jewelry is happiest when stored safely and separately. Keeping pieces in a soft pouch or lined jewelry box helps prevent scratching and tangling.
Store your jewelry in a cool, dry space away from humidity and direct sunlight to maintain its finish.
Do you offer gift-ready packaging?
Every order is thoughtfully packaged to create a beautiful and memorable unboxing experience, whether you are gifting someone special or treating yourself.
Packaging may vary slightly depending on the piece and order type.
What if there is an issue with my order?
Your happiness means everything to us. If your order arrives damaged or incorrect, please contact us and we will gladly help make it right as quickly as possible.
Do you accept returns or exchanges?
For full details regarding returns, exchanges, and eligibility, please visit our Returns & Exchange Policy page. We always aim to make your shopping experience smooth and stress free.
How long will my jewelry last?
Jewelry is meant to be cherished and worn through life’s special moments. With proper care, storage, and gentle handling, your pieces are designed to maintain their beauty for years to come.